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F.A.Q


1. What are the benefits of using MEDAS HIMS?

  • MEDAS SOFTWARE enables hospitals to better serve their patients.
  • Improved quality of patient care & increased nursing & doctor’s productivity
  • Accurate and fast patient discharging .
  • Reducing the time spent by staff filling out forms, freeing resources for more critical tasks.
  • Specilized Electronic Medical Records system.
  • Complete control on bills, labs, radiology, pharmacy, OT, EMR, Finance etc.
  • Work with different operating systems (Windows, Mac (Apple), Linux etc), IPhone, mobiles and tablets.
  • Supports fully automated electronic claim management (E-claim facility of DHA & HAAD)
  • Supports fully automated e-prescription management (e-prescription facility of DHA & HAAD)
  • Supports fully automated e-statistics management (statistic reports for DHA & CPQ & HAAD)
  • Supports fully automated E&M calculation (E&M facility of HAAD)
  • Software supports SMS integration and Email Integration for SMS System and Email System.
  • Software provides Tablet version and Mobile version.

2. How do I know that MEDAS HIMS is the right healthcare solution for our organization?

MEDAS-HIMS is a complete web-based Hospital ERP application, ideally suited to offer more than one application inbuilt such as the EMR, Patient Relationship Management, OP/IP management, Insurance, Service Billing, Eclaim, E&M, Canteen, Pharmacy, Inventory Management, Management of CSSD, Laboratory, Radiology, Accounting and Costing etc. Auto SMS & E-mail facilities are activated in this and have an excellent Business Intelligent module, which help the management to take faster business decisions.MEDAS HIMS uses license free software and brings down the total cost of ownership of the product. Implementing MEDAS HIMS can improve the overall productivity of your organization and bring in quality practices followed by over 250+ customers world-wide.


3. How can I view MEDAS HIMS demo?

Please contact our sales department via land line number +971 42598651 or send us a mail at sales@medasuae.com and we will schedule an online or onsite product demonstration for you and your team at the earliest. Please refer the Contact Us section to get in touch with us.


4. How do I get proper after sales support and service?

MEDAS will provide 24/7 online and onsite support. There is a dedicated central support team available in Dubai which works all days of the week and is reachable via a telephone call, Team Viewer or skype or online chat. All the complaints raised within MEDAS HIMS are reviewed and escalated to the central support team which will work with you to solve the issue at the earliest. Through our Ticketing System, support and service activities will be monitored effectivily and client will get prompt response.

5. Do you provide medical equipment interface?

We provide interface between our HIMS and equipments. Any instruments can be interfaced via Unidirectional and Bi directional way such as for COBAS, NIHON, SIMENTS, etc. Also interfaced with Medical Imaging Modalities such as CT-Scan, X-ray, Ultra-Sound and is HL7 Compliant. We work with third party PACS vendors to provide easy interface between these systems and HIMS using HL7. For example, tests prescribed on HIMS will be passed onto Radiology Information System. Radiology reports can be imported into HIMS.